In a banking industry every business process starts with some form of documentation. You present identity documents (Passport, Drive License, etc.) to open a bank account, businesses sign credit agreements to secure credit lines for growth, retail or commercial borrower secures mortgages / loam again collateral like real estate, and many more. Some of the low hanging fruit for improving operational efficiency and customer delight are as follows:
Documents are lifeblood of Insurance industry. Applications are submitted for quotations, customer information & supporting documentation is collected, assets (as needed) are appraised, policies are underwritten, and claims are processed. As you would notice, almost every process starts with a document. Some notable business processes that are good candidate for Intelligent Document Processing are as follows:
Logistics sector involves significant amount of paper work to track deliver of goods at intended destination. Customers place orders, vendors prepare the orders, package items & ships, truck drivers move the goods to the final destination for delivery. Number of documents are produced along the way that need to tracked and entered into various enterprise systems to enable tracking, expense management and compliance with government authorities.
Lease Vehicle Billing & Repair Documentation
Efficient storage, retrieval and analysis of documents for specific legal situation is essential for efficiency of legal industry. Intelligent Document Processing can help in extracting key information from documents that can be attached to document meta data quick retrieval, building analysis reports and clause analysis.
Invoice processing in Accounts Payable function is an obvious use case for Intelligent Document Processing. Significant operational efficiency can be gained by automatically extracting data from invoices and entry into enterprise systems.